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Special Instructions

• Driver & car details - These details will be sent to the customer by Self Drive Car Rental Goa Airport approximately before an hour from the pick up time by SMS and email.In some cases the driver or an associate of Self Drive Car Rental Goa Airport may also call in advance to reconfirm with the customer.
• Non receipt of driver and car details - In such cases the customer needs to contact the support team at Self Drive Car Rental Goa Airport on 7531836626 and mention the booking reference number (CRN number).
• Demand of money by the driver- The voucher provided to the customer clearly indicates the items including on his booking. Any amount over and above this both in terms for distance and duration and other items such as night charges, driver allowance, toll, taxes, state taxes, charges on for extra Kms consumed if applicable, charges for extra hours consumed if applicableparking charges etc which are not included in the booking amount have to be paid directly to the driver as mentioned below. In case of any dispute with the driver the customer should reach the support team of Self Drive Car Rental Goa Airport at 7531836626 and mention the booking reference number (CRN number) and mention the subject of dispute.
• Payment of extra charges - Any extra charges applicable have to be paid to the directly in cash to the driver.
• Refusal by the driver to deliver services - The customer to contact the support team at Clear car rental on 7531836626 , and mention the booking reference number (CRN number).